Who We Are

fresylquora operates as a financial technology service provider based in Australia. Our registered business address is 218 Sandy Point Rd, Salamander Bay NSW 2317, Australia. We provide cash flow management tools and services to Australian businesses and individuals looking to better understand their financial positions.

When we refer to "we," "us," or "our" in this document, we mean fresylquora and its associated services. References to "you" or "your" mean anyone who uses our platform or services.

Information We Collect

Running a financial service means we need certain information to make things work properly. Here's what we collect and why:

Information You Give Us Directly

When you sign up or use our services, you share information with us voluntarily. This includes your name, email address, phone number, and business details. If you're setting up cash flow tracking, we'll need information about your financial accounts, transaction history, and business operations.

You might also provide information when you contact our support team, fill out surveys, or participate in any promotional activities we run.

Information We Collect Automatically

Like most online services, we automatically collect certain technical information when you use our platform. This includes your IP address, browser type, device information, and how you interact with our services. We track which features you use, how long you spend on different pages, and what actions you take within the platform.

This technical data helps us understand how people actually use fresylquora so we can make improvements and fix problems.

Financial Information

Because we're a cash flow management service, we handle sensitive financial data. This includes bank account details, transaction records, payment information, and related financial documents you choose to connect or upload.

We use bank-level encryption for all financial data, and we never store your banking passwords. When you connect accounts, we use secure third-party authentication services that meet Australian banking security standards.

How We Use Your Information

We don't collect information just for the sake of it. Everything we gather serves a specific purpose in delivering and improving our services.

• Analyzing your financial patterns to provide insights and recommendations specific to your situation
• Improving our platform based on how people actually use it
• Detecting and preventing fraudulent activity or security threats
• Complying with legal obligations under Australian financial regulations
• Sending occasional updates about new features or service changes (you can opt out of these)
• Creating anonymized, aggregated data for research and industry analysis

We'll never sell your personal information to third parties for their marketing purposes. That's not our business model, and frankly, it's not how we want to operate.

Sharing Your Information

We keep your information within our organization whenever possible, but there are times when we need to share it with others to provide our services or meet legal requirements.

Service Providers

We work with trusted third-party companies that help us run our platform. This includes cloud hosting providers, payment processors, customer support tools, and analytics services. These companies only get access to the information they need to do their jobs, and they're contractually required to protect your data and use it only for the purposes we specify.

Financial Institutions

When you connect your bank accounts or payment methods, we share necessary information with those financial institutions to facilitate the connection and keep your data synchronized. These connections use secure APIs that meet Australian banking standards.

Legal Requirements

Sometimes we're legally required to share information. This happens when we receive valid legal requests from law enforcement, court orders, or when we need to comply with Australian Privacy Act requirements. We'll always review these requests carefully and only share what's legally required.

Business Transfers

If fresylquora is ever acquired by or merged with another company, your information would be part of that transfer. We'd notify you before this happens and explain any changes to how your data is handled.

Your Rights Under Australian Privacy Law

The Australian Privacy Act gives you specific rights regarding your personal information. We take these rights seriously and have processes in place to help you exercise them.

To exercise any of these rights, contact us at support@fresylquora.com or call +61407935341. We'll respond within 30 days and work with you to address your request.

How We Protect Your Information

Security isn't just a feature for us—it's fundamental to everything we do. We use industry-standard security measures, but we also go beyond the basics because financial data deserves extra protection.

• All data transmission uses TLS 1.3 encryption, the same technology banks use
• Financial information is encrypted at rest using AES-256 encryption
• Our systems undergo regular security audits by independent third parties
• We use multi-factor authentication to protect account access
• Our team receives ongoing security training and follows strict data handling protocols
• We maintain detailed access logs and monitor for suspicious activity 24/7

That said, no system is completely immune to security breaches. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened, what information was involved, and what steps we're taking to address it.

Data Retention

We don't keep your information forever. Here's our approach to data retention:

Active account information is retained for as long as you maintain an account with us. If you close your account, we'll delete most of your personal information within 90 days. However, we may need to retain certain information for longer periods to comply with Australian tax laws, resolve disputes, or meet other legal obligations.

Even after deletion, some information may persist in backup systems for up to 90 additional days before being permanently removed.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These are small text files stored on your device that help us remember your preferences and understand how you use our service.

Types of Cookies We Use

Essential Cookies: These are necessary for the platform to function. They handle things like keeping you logged in and remembering your security settings. You can't opt out of these because they're required for the service to work.

Functional Cookies: These remember your preferences and settings to personalize your experience. For example, they might remember your preferred dashboard layout or notification settings.

Analytics Cookies: We use these to understand how people use fresylquora so we can make improvements. They tell us things like which features are popular, where people get stuck, and how long they spend on different pages.

You can control cookie settings through your browser, though disabling certain cookies may affect how our service works for you.

Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. When you click these links or use these integrations, you're leaving our platform and entering spaces we don't control.

We can't be responsible for the privacy practices of these external sites and services. Before sharing information with them, you should review their privacy policies. This is particularly important when connecting external financial accounts or using third-party tools that integrate with fresylquora.

Children's Privacy

fresylquora is designed for business use and is not intended for children under 18. We don't knowingly collect information from minors. If you believe we've inadvertently collected information from someone under 18, please contact us immediately so we can delete it.

International Data Transfers

While fresylquora primarily serves Australian customers and our operations are based in Australia, some of our service providers operate internationally. This means your information might be processed or stored in other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved mechanisms. Your information receives the same level of protection regardless of where it's processed.

Changes to This Privacy Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through a prominent notice on our platform.

The "Last Updated" date at the top of this document shows when we last modified the policy. We encourage you to review it periodically, especially before sharing new types of information with us.

Continuing to use fresylquora after we post changes means you accept the updated policy. If you disagree with changes, you can close your account, though we'd hate to see you go.

Questions and Complaints

If you have questions about this privacy policy or how we handle your information, we're here to help. Most questions can be answered by our support team, and we genuinely want to address your concerns.

If you believe we've mishandled your personal information, you have the right to lodge a complaint. Start by contacting us directly—we'll work with you to resolve the issue. If you're not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

The OAIC can be reached at 1300 363 992 or through their website at oaic.gov.au.